Service Technician - Class B

Midwest Peterbilt Group•Ankeny, IA

1d•Onsite

About The Position

The Service Technician- Class B is responsible for performing diagnostics, repair, and maintenance on medium-duty through Class 7 and 8 heavy-duty trucks in a timely and proficient manner. This position operates with moderate supervision and is considered an experienced technician role. The Class B Technician is expected to handle a wide range of repairs, continue developing advanced diagnostics skills, and at times assist in training less experienced technicians. This role supports shop productivity, quality workmanship, and customer uptime. The "Major Duties and Responsibilities" listed below highlights the key responsibilities and qualifications for the role. The duties and responsibilities outlined are not exhaustive and may adapt over time to align with evolving business needs.

Requirements

High school diploma or GED required
Intermediate computer skills required, including diagnostic software and service systems
Strong mechanical aptitude with developing diagnostic and troubleshooting skills
Working knowledge of heavy-duty truck systems including engine, electrical, fuel, brake, and emissions systems
Ability to read and interpret repair orders, schematics, and technical manuals
Effective written and verbal communication skills
Basic mathematical skills for measurements and calculations
Problem-solving skills to address mechanical and electrical issues
Ability to use diagnostic tools, software, and shop environment
Ability to prioritize tasks and manage time in a fast-paced environment
Strong attention to detail and commitment to quality work
Ability to work collaboratively with other technicians and supervisors

Nice To Haves

Technical or diesel technology degree preferred
CDL preferred but not required. With a valid CDL, must be able to meet Company insurability requirements
OEM and ASE certifications preferred

Responsibilities

Perform mechanical repairs on medium-duty and heavy-duty trucks
Inspect, test, and diagnose mechanical and electrical issues
Perform routine maintenance, inspections, overhauls, and component replacements
Assist with diagnosing fuel, emissions, and other complex systems
Utilize diagnostic software, OEM tools, and specialized equipment
Complete repairs in a timely and efficient manner with attention to quality
Read and understand repair orders and follow instructions accurately
Test vehicles and components to verify proper operation after repairs
Identify additional repair needs and communicate findings
Maintain productivity standards while ensuring accurate workmanship
Communicate repair status, concerns, and updated to Shop Foreman or Service Manager
Assist in training and supporting less experienced technicians when needed
Collaborate with team members to improve workflow and efficiency
Participate in shop meetings and team discussions
Maintain professional interactions with coworkers and leadership
Follow all safety policies, procedures, and OSHA requirements
Properly use and maintain tools, equipment, and personal protective equipment
Maintain awareness of environmental and safety hazards in the shop
Participate in required training and certification programs
Ensure all work is performed in compliance with Company and regulatory standards