Service Technician Assistant – Dental Equipment
About The Position
Goetze Dental is seeking a Service Technician Assistant to join their Kansas City team through a structured training program. This role offers an opportunity to start a technical career with a company that has been in operation for 140 years and invests in employee development. The program pairs new assistants with experienced senior technicians from day one, ensuring proper training and skill development before transitioning to independent work. The company emphasizes a long-term career path in a specialized and in-demand trade, focusing on customer service and partnership with independent dental practitioners.
Requirements
- Valid driver's license with a clean driving record
- Ability to lift up to 100 lbs
- High school diploma or equivalent
- At least 1 year of mechanical, trade, or technical experience
- Comfortable around technology and willing to learn new systems
- Strong communication and customer service skills
Nice To Haves
- No dental experience needed; diverse mechanical and technical backgrounds are welcome.
- Experience in Biomedical or medical equipment repair
- Experience in Animal health or veterinary equipment service
- Experience in HVAC, plumbing, or electrical trades
- Experience in Automotive, aerospace, or manufacturing equipment maintenance
- Experience in Food and beverage processing equipment maintenance
- Experience in Field IT support, AV installation, or electronics repair
- Experience in General field service or equipment repair of any kind
Responsibilities
- Ride alongside a senior technician on every call during the training period, actively learning and assisting.
- Observe and assist with on-site installation, repair, and maintenance of dental equipment.
- Build diagnostic skills by working through real problems with an experienced mentor.
- Assist with customer training on equipment use and care.
- Serve as on-site support for remote IT technicians when needed.
- Complete work orders and job documentation accurately and on time.
- Attend manufacturer and company training to build dental equipment expertise.
- Transition to independent territory and company van upon reaching full competency.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- All travel expenses covered (hotel, meals, and fuel)
- Company service van provided upon transition to solo work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
