Service Tech
Mtm•Knoxville, TN
•Onsite
About The Position
As a Service Tech on our team, you will join us on our mission of accurately measuring projects, positioning our Installation teams to deliver a five-star remodel experience. You will report directly to our Installation Manager and work closely with our Lead Installers, Trainers, and Warehouse/Operations professionals.
Requirements
- Strong attention to detail and demonstrated knowledge in taking precise measurements
- Ability to carry and climb a ladder, and a willingness to work outside, sometimes in inclement weather
- Valid Driver’s License
- Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication
Nice To Haves
- Experience in residential remodeling preferred
Responsibilities
- Drive to customer location at appointed times and introduces self/company
- Review Work Order with customer and confirms products to be installed
- Take accurate measurements and compare against Sales measurements; if significantly different, discuss with customer
- Identify any important details or information that could be helpful to installers
- Snap and upload pictures
- View exterior to identify any unique landscaping/terrain
- Conducts final review with customer
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
