Service Tech
Metabo•Braselton, GA
•Onsite
About The Position
KOKI Group is a leading manufacturer of power tools, nailers, rechargeable batteries, accessories, and pneumatic tools, with brands including HiKOKI, Metabo, Metabo HPT, and Carat. We offer diverse career opportunities in sales, design, technology, and marketing. Join our global team and advance your career.
Requirements
- Effective rapport with customers in person and via telephone.
Responsibilities
- Observe mechanical devices in operation and listen for sounds to locate causes of trouble.
- Dismantle devices to gain access to and remove defective parts.
- Repair or replace defective parts.
- Install special functional and structural parts in devices.
- Lubricate and clean parts.
- Start devices to test their performance.
- Set up and operate drill press, grinder, and other metalworking tools to repair parts.
- Provide technical support to internal staff and customers by answering questions and emailing breakdowns.
- Provide assistance to walk-in customers at the service counter.
- Handle cash and credit card transactions for account sales.
- Prepare tool reports as required.
- Maintain and sell additional stock.
- Clean and organize work area on a daily basis.
- Adjust functional parts or devices and control instruments.
- Inspect used parts to determine changes in dimensional requirements.
- Examine form and texture of parts to detect imperfections.
- Assist warehouse with modification of tools when needed.
- Assist warehouse in shipping when needed.
- Assist with physical inventories.
- Assist other departments when needed.
Benefits
- Personal and professional development opportunities
- Freedom and support for work and personal life
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
