Service Tech - LP/Oil Burner Journeyman

Dead River Company•Woodstock, VT

20h•Onsite

About The Position

Join Dead River Company as a Service Tech - LP/Oil Burner Journeyman in West Lebanon, NH. This role involves installing and repairing residential and commercial propane and/or oil burner equipment and appliances, with a strong emphasis on customer service, safety, and acting as a trusted advisor. The position requires adherence to codes, safety regulations, and company policies, while also promoting company products and services. Maintaining a neat service vehicle, accurate record-keeping, and participating in on-call schedules are also key aspects of the role. The company is committed to attracting and retaining top talent who embody core values, understand work-life balance, and value family.

Requirements

Apprentice, Journeyman or Master designation licensing is necessary in states where required.
Applicable propane CETP certification is required for propane technicians.
All technicians must be able to pass a pre-employment physical.
All technicians must have a valid motor vehicle driver’s license.
Driving record is reviewed at employment, and annually thereafter, and must meet company standards.

Responsibilities

Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service.
Installs, troubleshoots, and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations, and Dead River Company policies.
Performs efficiency tests, tune-ups, and contract service inspections.
Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
Promotes image as a trusted advisor through a neat appearance, clean uniform, and timely, safe, and courteous service.
Promotes Dead River company products and services.
Advises customers on best options for specific needs.
Maintains a neat and orderly service vehicle.
Ensures that all tools and equipment are in safe operating condition.
Immediately records and reports parts and labor for service calls in accordance with company procedures.
Maintains and tracks parts inventories in service vehicle.
Participates in night and weekend on-call schedule as necessary.
Reports all accidents, spills, and liability claims.
Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)