Service Supervisor

Thalhimer Multifamily•Newport News, VA
•Onsite

About The Position

Join Our Team as a Service Supervisor at Lexington Commons in Newport News, VA! Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance at Lexington Commons in Newport News, VA. This full-time position offers a dynamic and rewarding environment, where no two days are the same. Enjoy competitive pay, generous benefits, and a $1,000 sign-on bonus!

Requirements

  • 3 - 5+ years of experience in residential property maintenance (or similar fields)
  • CFC and HVAC certification required
  • Strong training in plumbing and electrical systems
  • Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical)
  • A valid driver's license and the ability to travel to between properties if needed
  • Strong leadership and communication skills
  • A positive, solution-oriented attitude and exceptional problem-solving abilities

Nice To Haves

  • Proactively managing maintenance operations
  • Mentoring your team
  • Driving safety and compliance
  • Understanding every technician's role and supporting their success through training, delegation, and technical oversight
  • Being organized, responsive, and committed to excellence in both resident satisfaction and property performance

Responsibilities

  • Overseeing and completing apartment maintenance and repairs
  • Managing work orders and apartment turnovers
  • Performing preventative maintenance to keep all systems running smoothly
  • Leading maintenance team members, providing guidance and support
  • Maintaining a high standard of customer service and property upkeep

Benefits

  • Competitive pay
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid leave
  • 401(k) plan
  • Employee Stock Ownership Plan (ESOP)
  • $1,000 sign-on bonus
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