Service Supervisor in Training (SSIT)

AquaSmartMarshall, TX
Onsite

About The Position

The Field Technician II is a dual-qualified role combining mechanical maintenance and electronic systems expertise. This position is designed to provide ASOG with a versatile, field-ready technician capable of supporting all equipment on location — from mechanical systems and fluid handling equipment to PLCs, VFDs, HMIs, and industrial electrical systems. Two (2) Field Technician II team members will be recruited to provide complementary coverage and ensure continuous operational capability.

Requirements

  • Must be at least 21 years of age.
  • Able to read, speak, and write English.
  • High school diploma or equivalent.
  • Able to work under stressful conditions at times.
  • Must be able and willing to work long hours and weekly schedules that are not uniform on a day-to-day basis.
  • Anticipated 14 on / 7 off schedule, but willing to be flexible based on project schedules.
  • Must have reliable transportation.
  • May be required to walk for long distances, reach with hands and arms, stoop, kneel, crouch or crawl, climb or balance to reach high places.
  • Must be able to lift to 50 lbs. to meet the needs of the company and its customers.
  • Must be willing to travel and work in different environments.
  • Specific vision abilities required include depth perception with the ability to focus.
  • Close vision is needed to work on the computer system.
  • Must possess good hearing as needed for work and safety compliance.
  • Extensive travel to and from projects and various field assignments is required.
  • Strong work ethic of integrity and honesty, striving for excellence in all activities.
  • Dependable, reliable, and capable of fulfilling responsibilities.
  • This position requires driving and/or operating company vehicles.
  • As a condition of employment, all field personnel must possess and maintain a valid, active driver's license that is in good standing.
  • All applicants and employees are subject to a motor vehicle record (MVR) review at the time of hire and periodically throughout employment.
  • Candidates must be able to meet and continuously maintain the Company's driving eligibility and insurability standards.
  • Providing false or incomplete information regarding license status or driving history is grounds for disqualification or termination.
  • Knowledge of industrial gearboxes, chains, conveyers, bearings, and mechanical pumps.
  • Knowledge of ethernet communications, HMIs, PLCs, PLC programming languages, contactors, soft-starter controllers, circuit breaker protectors, transformers, VFDs, and electric motors.
  • Proficient knowledge of 12VDC and 24VDC systems required.
  • Knowledge of 240VAC and 480VAC systems; proficiency up to 480VAC preferred.
  • Strong interpersonal skills and a customer-centric approach.
  • Excellent problem-solving abilities and attention to detail.
  • Proficient with software programs including Word, Excel, and Teams; able to effectively communicate via Teams and email.
  • All applicants must be legally authorized to work in the United States.

Nice To Haves

  • Relevant technical certifications or coursework is a plus.
  • CDL Class A license with greater than 1 year of applicable experience is preferred.
  • Previous Frac experience in equipment operation and maintenance is preferred (Blender and Chem Add).
  • Knowledge of Frac Fleet Operations and Frac Designs preferred.
  • Previous field Mechanic or Electrical Technician experience in a frac setting preferred.
  • Knowledge of frac fleet equipment and operations preferred.

Responsibilities

  • Learn to motivate team members, promote clear communication, and gain insights into directing task execution.
  • Observe crew performance to provide constructive feedback and address crew-related issues, escalating to management as needed.
  • Develop the ability to create and manage crew schedules, coordinating with departments for resource allocation, and adjusting schedules based on operational demands.
  • Serve as a customer contact, learning to address concerns professionally.
  • Interact with customers in a professional and friendly manner, addressing their inquiries and concerns while maintaining a high level of customer satisfaction.
  • Be trained in task communication, monitoring work quality, enforcing safety protocols, participating in safety meetings, and understanding investigation procedures.
  • Provide updates on crew activities, maintain attendance records, and identify opportunities for efficiency and safety improvements while working with management on enhancements.
  • Be trained with an emphasis on interdepartmental coordination, with the expectation to perform various tasks to support learning and development.
  • Operate specialized equipment in a safe and efficient manner, following company guidelines and best practices.
  • Perform routine maintenance, inspections, and repairs on equipment to ensure optimal functionality.
  • Demonstrate a strong commitment to safety by always following and modeling safety protocols and guidelines.
  • Promote a safety-conscious culture within the team.
  • Assist with rigging up and rigging down equipment, which may involve physical labor and manual tasks.
  • Be willing and flexible to travel to various locations as required by the job.
  • Work on a schedule of two weeks on and one week off, allowing for a healthy work-life balance.
  • Perform other duties as directed by the Field Operations Manager(s) and Sr. Operations Manager.

Benefits

  • We are committed to a workplace free of discrimination and harassment.
  • AquaSmart is committed to providing reasonable accommodations to qualified individuals with disabilities.
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