Service Superintendent

KONE • Sacramento, CA

3d • Onsite

About The Position

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. As our Service Superintendent, you will successfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

Requirements

• 5+ years of relevant maintenance expertise.
• Supervisory experience, ideally leading a union represented workforce.
• Associate's degree in a related field or additional years of experience.
• Appetite for learning an exciting and new field.

Nice To Haves

• Experience implementing and monitoring safety guidelines.
• Experience providing learning opportunities for a team.
• Experience effectively managing a schedule and team performance.
• Ability to collaborate with all levels of the organization.
• Appetite for learning and leveraging new technologies.

Responsibilities

• Manage your own local service operations.
• Implement and monitor safety guidelines for your team.
• Provide learning opportunities for your team.
• Effectively manage a schedule and your team’s overall performance.
• Collaborate with all levels of the organization to achieve business goals.
• Leverage new technologies.
• Drive the service business operations for your territory.
• Promote a positive culture focused on safety and quality goals.
• Achieve customer satisfaction and profitable business results.

Benefits

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits
• KONE Annual Bonus plan at 15% Target Incentive (50/50) based on achievement of company goals and individual goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree