Service Station Attendant

Central Prairie Co-op Careers•Sterling, KS

12d•Onsite

About The Position

This position is responsible for providing excellent customer service, servicing, and repairing vehicles. It promotes company and branch location employee cohesiveness through effective communication, teamwork and shared services, as well as provides maximum service to members and patrons. The role involves coordinating vehicle service scheduling, maintenance, and delivery, examining and determining the need for vehicle repairs, and performing lubrication, light mechanical work, and tire repair and maintenance as qualified. The attendant is also responsible for cleaning and maintenance of the Cardtrol/pump area, ensuring the service station facility is neat and clean, and reporting any issues to the supervisor. Additionally, the position involves promoting new products and services, assisting with stocking, inventory, and advertising, performing customer checkouts using a point of sale system or writing tickets, and maintaining a safe and professional work environment.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Basic computer operation experience.
Willingness to seek out and attend additional continuing education, seminars, classes or other job related education requirements or opportunities.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to think quickly and perform a mental assessment of workplace hazards, take appropriate precautions, and choose appropriate PPE as dictated by need, regulation, and labeling.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must understand and implement all related safety policies, procedures and programs for prevention and protection while performing job duties in various work environments.

Responsibilities

Read and follow company employee policies.
Implement, promote, and support all Central Prairie Co-op programs.
Coordinate vehicle service scheduling, maintenance and delivery.
Examine and determine the need for vehicle repairs.
Perform lubrication, light mechanical work, and tire repair and maintenance as qualified.
Clean and maintain the Cardtrol/pump area as qualified.
Ensure the interior and exterior of the service station facility is neat, clean, and in good condition and report any issues to the supervisor.
Promote new products and services to customers.
Assist with stocking, inventory and advertising of all products.
Perform customer check out using point of sale system and/or writing tickets.
Assist in the cleaning and maintenance of the shop work area as qualified.
Provide excellent customer service by managing difficult or emotional situations, responding promptly to customer needs, resolving questions, complaints and concerns immediately, and meeting commitments.
Effectively communicate by verbal and written means with customers, employees and management.
Maintain and promote safety awareness; follow safety policies, procedures and reporting requirements.
Comply with all state and federal laws, codes and regulations.
Present a clean and professional appearance.
Perform all other duties as assigned.