Service Specialist

IST Management Services•Washington, DC

4d•$20 - $22•Onsite

About The Position

Consider a new career today as a Service Specialist in Copy/Mail, Full-Time in a Law Firm located in Washington DC with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services. IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward full time positions.

Requirements

Prior Law Firm experience a plus with the ability to work in a fast paced environment.
High school diploma or equivalent (GED)
Customer Service/ Hospitality preferred
Professional appearance and demeanor
Keyboarding and windows environment PC skills
Excellent communication skills both verbal and written
Ability to effectively work individually or in a team environment
Lifting up to 55 pounds

Nice To Haves

College Degree is a plus and allows a fast track plan to management

Responsibilities

Operating mailing, copy and fax equipment
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Litigation Copy/Printing/Scanning
Mail sort and internal distribution
Shipping & Receiving; Ordering supplies
Pick-up and deliver mail, parcels, copy jobs and faxes to customers
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Consistently adhere to business procedure guidelines
Adhere to all safety procedures
Perform other tasks as assigned