Service Specialist 1 PT - West Campus (34th Street)
CAMPUS USA CREDIT UNION•Gainesville, FL
•Onsite
About The Position
This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution. The role immediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts, and educating members on CAMPUS' products and services. Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality.
Requirements
- High School Diploma or GED
- 0 - 1 year of general experience
- Attention to Detail
- Cash Reconciliation
- Collaboration and Teamwork
- Communication
- Confidentiality and Discretion
- Cross-Selling
- Excellent Member Service
- Microsoft Office Products
- New Account Openings
- Product Knowledge
- Problem Solving
- Time Management and Organization
Responsibilities
- Receives and processes member financial transactions, including deposits, withdrawals, loan payments, and member-requested transfers
- Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve
- Identifies cross-sell opportunities and cross-sells services to members
Benefits
- 401(k) with up to a 5% company match
- Holiday Pay based on work schedule
- Paid Time Off
- Tuition Reimbursement
- Paid Parental Leave
- Employee Wellness Reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
