Service Specialist

TEKsystems•Linn Township, IA

1d•$22 - $23•Onsite

About The Position

This is a Contract to Hire position based out of West Des Moines, IA. The pay range for this position is $22.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave). This is a fully onsite position in West Des Moines,IA. This position is anticipated to close on Jun 12, 2026.

Requirements

Data Entry
Processing
annuities
life insurance
Customer Service
Attention to detail
Quick learner
Punctual

Responsibilities

Manage large amounts of processing tasks in a timely manner in a fast-paced environment.
Researches questions and/or issues to identify causes and solutions and/or to disseminate accurate information to customers.
Meets or exceeds department standards by adhering to schedule, providing accurate information, using soft phone skill techniques, and following all other performance metrics defined by Customer Excellence.
Assists other teams within operations depending on business needs.
Updates contracts promptly with notes so the most current information is readily available to all company personnel.
Communicates answers and solutions to customers verbally and/or in writing.