Service Specialist 1

Schneider Electric • Dallas, TX

3d • Onsite

About The Position

This position is responsible for servicing complex system issues on time and to the customer's satisfaction. These specialists will be responsible for troubleshooting and repairing customer systems, performing scheduled maintenance, and performing warranty work. They are also responsible for analyzing customer needs and making suggestions regarding expanded product offerings to existing customers. To perform this job successfully, an individual must be able to perform each primary job duty satisfactorily.

Requirements

• Three or more (3+) years of trade and/or relevant work experience
• Demonstrated focus on the customer
• Offer and Application Knowledge
• SSX/EcoStruxture or Tridium knowledge and experience

Responsibilities

• Assist with cost estimates for minor system modifications
• Troubleshoot and repair complex customer systems independently
• Develop and implement hardware selections and software applications for assigned customers
• Check-out and start-up control systems
• Start-up, programming, and check-out of VFDs as well as load and test system databases
• Coordinate activities of subcontractors, when necessary
• Complete documentation for assigned tasks
• Suggest system improvements and modifications

Benefits

• Opportunity for career advancement and upward mobility
• Excellent overall benefit package
• Exciting chance to work for one of the "Best Places to Work"
• medical (with member reward points)
• dental
• vision
• basic life insurance
• Benefit Bucks
• flexible work arrangements
• paid family leaves
• well-being programs
• 12 holidays per year
• 15 days of paid time off per year
• competitive pay
• incentives
• company share ownership
• 401(k) with match
• performance discussions
• global opportunities
• the Schneider Career Hub
• learning platforms like Coursera
• collaboration
• recognition
• sharing your voice
• an inclusive workplace
• volunteer leave
• programs with the Schneider Electric Foundation
• youth education initiatives
• military leave benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed