Service Sales Representative

Naviga•Lakeland, FL

1d•Hybrid

About The Position

This role exists to contribute to industry leadership by growing new business using both existing and prospective customer networks. As a Service Advisor, you will advise on the best actions for a customer’s material handling equipment to improve equipment availability. Your primary impact aligns with attaining new preventative maintenance agreements and acquiring new business by designing, presenting, and negotiating new customer solutions.

Requirements

2-3 years of work experience in a sales or service-oriented role.
Excellent oral and verbal presentation and persuasion skills.
Strong proficiency in the Microsoft Office suite.
Impeccable commitment to excellent customer service and communication etiquette.
Above-average time management, organizational, creativity, and cooperation skills.
A valid Driver’s License and a personal vehicle to utilize during travel within the territory.
A High School Diploma or equivalent is required.

Nice To Haves

An Associate or bachelor’s degree in business administration or similar is preferred, but a combination of experience and education will be considered.
Knowledge of industrial powered equipment and the material handling industry is a plus.
Proven experience in utilizing patience and empathy in problem-solving situations with customers.
Highly capable of working efficiently with minimal guidance or supervision.

Responsibilities

Complete all assigned national account visits and ship-in delivery documents.
Locate all assigned Units in Operations (UIO) in the territory and add new contracts and units each quarter as per goals and objectives.
Use cold calling behaviors and techniques to connect and build relationships with new customers.
Track appointments and opportunities in the CRM while meeting minimum sales quotas assigned per unit type and class.
Develop tailored client proposals by working to identify customer pain points to provide best-in-class service and solutions.
Work with the analytics team to analyze current customer contracts and increase business.
Be responsible for optimizing, retaining, and renewing current contracts and existing customer accounts.