Service Sales Representative - Milwaukee, WI

Military Spouse Corporate Career Network•Milwaukee, WI
•Onsite

About The Position

Johnson Controls is seeking a Sprinkler Service Sales Representative to promote and sell fire sprinkler service offerings to customers and end users within an assigned territory and account base. The role focuses on generating new and repeat business by developing customer relationships, identifying opportunities, and creating solutions for system repairs, modifications, small projects, and new construction needs. It combines technical understanding, customer relationship development, and disciplined sales follow-through. The representative owns opportunities from prospecting through quote development and sale, collaborating with service, technical, and management partners to support a smooth customer experience. The position requires familiarity with sprinkler systems, blueprints, NFPA 13 standards, and local codes. The listed hiring salary range is $55,200–$82,850, with the final salary determined by factors including education, experience, skills, internal equity, and market data.

Requirements

  • At least 2 years of experience in the fire sprinkler industry or a related sprinkler service sales role.
  • Technical knowledge of sprinkler systems.
  • Ability to read blueprints and work with current NFPA 13 standards and local codes.
  • Self-motivation and a strong desire to succeed.
  • Proven ability to work effectively with minimal supervision.
  • Exceptional presentation, verbal, and written communication skills.
  • Ability to multitask and organize work effectively.
  • Proficiency using personal computers, including Windows and Office 2007.
  • Ability and willingness to work as a team player and collaborate well with others.

Nice To Haves

  • Four years of industry experience.
  • Previous sprinkler design experience, including estimating and performing hydraulic calculations.
  • Experience with Salesforce or another CRM system.
  • NICET Level I.

Responsibilities

  • Professionally represent the company while promoting and selling fire sprinkler service offerings to customers and end users.
  • Establish contact with prospects, qualify potential buyers, and follow up on leads using planned sales and marketing activities.
  • Work with an assigned service customer base to identify moves, adds, and changes to existing sprinkler systems.
  • Assess customer needs and develop sales strategies aligned with company capabilities and service solutions.
  • Close sufficient business to support and exceed sales plan objectives.
  • Read blueprints and work with current NFPA 13 standards and local codes.
  • Develop and maintain positive relationships with customers, general contractors, and end users.
  • Estimate small projects, including day-work as required.
  • Build new business relationships and help grow the sprinkler service business.
  • Manage opportunities with accountability, safety, integrity, candid communication, and consistent follow-through.
  • Work with service, technical, and management partners to deliver a smooth customer experience.
  • Use sales calls, follow-up activity, and marketing strategies to build and progress the sales pipeline.
  • Balance prospecting, estimating, relationship management, and quote development through effective organization and time management.
  • Connect service offerings to code, scope, and site requirements in customer conversations.

Benefits

  • Competitive salary and commission plan.
  • Paid vacation, holidays, and sick time, including 15 days of vacation in the first year.
  • Comprehensive benefits package including 401K, medical, dental, and vision care available day one.
  • Product and on-the-job/cross-training opportunities.
  • Encouraging and collaborative team environment.
  • Strong dedication to safety through the Zero Harm policy.
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