Service Sales Representative - Milwaukee, WI
About The Position
Johnson Controls is seeking a Service Sales Representative to promote and sell fire sprinkler service offerings to customers and end users across an assigned territory and account base. The position drives new and repeat business by developing customer relationships, identifying opportunities, and building solutions for system repairs, modifications, small projects, and new construction needs. It combines customer-facing sales work with technical understanding and disciplined follow-through. The representative is expected to manage opportunities with accountability, safety, and integrity; stay close to customers and help move prospects from need to solution; and collaborate with service, technical, and management partners to deliver a smooth customer experience. The role balances prospecting, estimating, relationship management, and quote development, while using technical knowledge to connect service offerings to relevant codes, scope, and site requirements.
Requirements
- At least 2 years of experience in the fire sprinkler industry or a related sprinkler service sales role.
- Technical knowledge of sprinkler systems.
- Ability to read blueprints and work with current NFPA 13 standards and local codes.
- Self-motivated with a strong desire to succeed.
- Proven ability to work effectively with minimal supervision.
- Exceptional presentation, verbal, and written communication skills.
- Ability to multitask and organize work effectively.
- Proficiency using personal computers, including Windows and Office 2007.
- Ability and willingness to work as a team player and collaborate well with others.
Nice To Haves
- Four years of industry experience.
- Previous sprinkler design experience, including estimating and performing hydraulic calculations.
- Experience with Salesforce or another CRM system.
- NICET Level I.
Responsibilities
- Represent the company professionally while promoting and selling fire sprinkler service offerings to customers and end users.
- Establish contact with prospects, qualify potential buyers, and follow up on leads through planned sales and marketing activities.
- Work with an assigned service customer base to identify moves, adds, and changes to existing sprinkler systems.
- Assess customer needs and develop sales strategies that align with company capabilities and service solutions.
- Close sufficient business to support and exceed sales plan objectives.
- Read blueprints and work with current NFPA 13 standards and local codes.
- Develop and maintain positive relationships with customers, general contractors, and end users.
- Estimate small projects, including day-work as required.
- Build new business relationships and help grow the sprinkler service business.
- Manage opportunities with accountability, strong follow-through, and a focus on safety and integrity.
- Use candid communication, disciplined follow-up, and practical problem-solving to progress deals.
- Collaborate with service, technical, and management partners.
- Use sales calls, follow-up activity, and marketing strategies to build and progress the sales pipeline.
- Balance prospecting, estimating, relationship management, and quote development with organization and time management.
Benefits
- Competitive salary and commission plan.
- Paid vacation, holidays, and sick time; 15 vacation days in the first year.
- 401(k).
- Medical, dental, and vision care available on day one.
- Extensive product and on-the-job/cross-training opportunities.
- Encouraging and collaborative team environment.
- Dedication to safety through the Zero Harm policy.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
