Service Sales Representative 4

Johnson Controls • Tucson, AZ

1d • $61,400 - $92,225 • Onsite

About The Position

Build your best future with Johnson Controls. As a global leader in smart, healthy, and sustainable buildings, we are focused on reimagining performance to serve people, places, and the planet. Based in Cranberry Township, PA, this role is an opportunity to help grow fire sales through customer partnership, strong leadership, and cross-functional collaboration. You will join a team that supports a wide range of industries and values meaningful work, learning opportunities, and a culture where ideas can be heard. If you are motivated by driving results, developing people, and building lasting customer relationships, this position offers a chance to make a real impact. Our continued growth has produced a need for a talented Life Safety Service Representative, Electronic to join our team. In this challenging and rewarding role the responsibilities will include professionally representing the Company with respect to the promotion and sale of Electronic Fire Service offerings to various customers and end users within assigned territory and accounts. This is a Field Sales Representative position responsible for selling Electronic Services (Moves, Adds and changes) to assigned customer base (geography or account).

Requirements

• Highly Self-motivated and success driven.
• High energy level with a focus toward customers and a strong desire to succeed.
• High degree of self-discipline.
• Strong written and oral communication.
• Good organizational skills, attention to detail, excellent communications skills and ability to persuade and close sales required.
• Ability to obtain appropriate licenses required by national, state and local codes.
• Minimum two years, successful sales or technical experience with fire alarms, security control, and monitoring or similar industry. Or equivalent technical experience and/or education.

Nice To Haves

• Bachelor’s degree in Marketing, Business, or Engineering preferred.
• Ability to obtain NICET certification within the first 12 months of employment.
• Experience working with electrical contractors, ability to read blueprints and wiring diagrams desirable.
• Computer experience including familiarity with Word, Excel, and job costing systems, Microsoft and Oracle programs preferred.

Responsibilities

• Professionally representing the Company with respect to the promotion and sale of Electronic Fire Service offerings to various customers and end users within assigned territory and accounts.
• Selling Electronic Services (Moves, Adds and changes) to assigned customer base (geography or account).
• Managing the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing design, creating contract, negotiating terms, closing opportunities, and providing on-going customer service through service delivery.
• Working with other sales, technical, design engineering, service, support, and management to meet customer needs.
• Assuming Account Representative / Account Management responsibility including the provision and/or coordination of services (installation, customer training, etc.) to assure complete customer satisfaction.
• Quickly identifying and qualifying opportunities with excellent sales, presentation, and closing techniques.
• Determining customer needs and developing a sales strategy to gain customer understanding of company product offerings.
• Conducting building surveys to support the development of estimates.
• Developing and maintaining an active proposal backlog that will support achieving the designated sales plan.
• Developing financial justifications, preparing proposals, making presentations, and performing vital follow-up for successful closing of the sales.
• Closing sales to meet or exceed sales plan objectives.
• Investigating and resolving customer problems regarding delivery dates, billings, financing and other related matters.
• Maintaining established accounts through regular customer contact in pursuit of additional sales.
• Performing periodic market investigations within as assigned territory to develop new applications; provide sales forecasting for assigned territory.
• Maintaining accurate and complete records of all sales related activities.

Benefits

• Competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis.
• Competitive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed