About The Position

As a CLEAR Sales and Service Representative (Ambassador), you will be the face of CLEAR, responsible for driving membership growth while delivering exceptional customer service. Your main focus will be to engage with travelers, explain the benefits of CLEAR’s services, and convert potential customers into loyal members. In this sales & service focused role, you will work in a fast-paced environment where your energy, communication skills, and drive for success will help you consistently exceed sales targets, all while providing a great experience for our members.

Requirements

  • Must be 18 years of age or older.
  • High school diploma or GED equivalent required.
  • Open availability and flexibility – ability to work various shifts including weekends and holidays.
  • Ability to stand for up to 8 hours per day.
  • Successful completion of CLEAR, airport, and government screening as applicable, and CLEAR background checks, including but not limited to a drug test.
  • This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment.

Nice To Haves

  • Prior experience in sales or customer service is a plus, but we will provide the training to help you succeed!

Responsibilities

  • Drive Membership Sales: Actively engage with travelers, pitch the benefits of CLEAR, and convert interactions into membership enrollments.
  • Deliver Exceptional Customer Service: Create positive and memorable experiences for travelers, members, and potential customers by providing top-tier service and addressing any inquiries.
  • Security and Safety Adherence: Follow all security protocols, including verifying airline documents, confirming traveler identification, and maintaining strict adherence to safety procedures.
  • Achieve and Exceed Sales Goals: Meet or exceed daily and monthly sales targets by consistently enrolling new members through proactive engagement and effective sales techniques.
  • Demonstrate adaptability in learning and selling a variety of products and services, with the ability to quickly pivot between offerings based on customer needs and operational priorities.

Benefits

  • The company provides accommodations for qualified individuals with disabilities or in other covered statuses.
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