Senior Service Sales Manager

Zscaler

4d•$150,000 - $187,500•Remote

About The Position

We are looking for a Service Sales Manager (SSM) to join our team. This is a Remote role reporting to the Sr. Director in the Solution Consulting department. The Service Sales Manager is responsible for scoping and selling Zscaler Professional Services (PS) packages and developing our service business across Enterprise and Commercial sectors. You will partner with the license sales team to scope and position services that accelerate customer time-to-value, collaborating across delivery and customer success teams to ensure seamless transitions and aligned deployment outcomes. As a trusted advisor, you will leverage deep security expertise to drive requirements, produce proposals, and lead technical scoping that solves critical business challenges.

Requirements

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
5+ years of experience selling Professional Services and/or Technology Solutions while meeting or exceeding bookings targets
5+ years of experience building and maintaining positive relationships with key partners throughout the delivery process
2+ years of experience mastering SOW and proposal processes by scoping, producing, and delivering customer-aligned technical documentation
3+ years of technical experience with Security technologies, Networking protocols, SaaS, and IaaS
Strong presentation and communication skills with the ability to articulate customer success metrics and translate complex technical information for non-technical audiences

Nice To Haves

Hands-on experience using generative AI and automation tools to streamline technical proposal generation, scoping workflows, or Statement of Work creation
Knowledge and experience in Identity and Access Management (IAM) and Policy Management
Proven track record of planning and leading joint proposals and technical scoping in collaboration with channel partners

Responsibilities

Articulate and sell the value of Professional Services within prospective and existing enterprise customer accounts
Work in conjunction with Regional Sales Managers, Sales Engineers, and Architects to define and integrate services solutions into comprehensive proposals
Own Services bookings quota in the assigned territory while achieving target attach rates
Execute technical scoping activities, producing proposals, Statements of Work (SOWs), and resource plans for complex solutions
Lead training discovery and positioning with prospective customers to ensure appropriate training recommendations are included in proposals