Account Manager

Otis•Knoxville, TN

1d•Onsite

About The Position

Otis is growing and is recruiting a Service Sales Consultant to cover the Knoxville, TN territory, reporting to the Service Sales & Operations manager. The main goal of the role is to achieve sales growth by developing a customer prospect pipeline focused on winning new maintenance contracts, with additional responsibility for selling incremental repair projects. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company, moving 2.4 billion people daily and maintaining approximately 2.4 million customer units worldwide. The company is comprised of 72,000 employees, including engineers, digital technology experts, sales, functional specialists, factory, and field technicians, all dedicated to meeting the diverse needs of customers and passengers in over 200 countries and territories.

Requirements

You have a business or technical degree or have completed training as a technician or technical business administrator, and 3 years of prior work experience
You have initial experience in the sale of technical service agreements requiring consultation.
You have a strong customer and service orientation, including excellent interpersonal skills
You are characterized by a high level of commitment and reliability.
You are target focused, with the ability to work at pace in a demanding, complex, corporate organization

Responsibilities

Manage a portfolio of elevator units through maintaining good working relationships with existing customers
Serve as primary contact for timely resolution of customer needs surrounding inquiries
Develop new customers via cold calling, networking, bids and tenders
Develop your own sales strategy to achieve sales targets
Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
Conduct sales negotiations and close deals
Collaborate with fellow team members, including other sales representatives and field colleagues

Benefits

401(k) plan that includes generous company match and a separate automatic retirement contribution
Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
Three weeks paid vacation and paid company holidays
Paid sick leave
Employee assistance and wellness incentive programs
Life insurance and disability coverage
Voluntary benefits, such as legal, pet, home, and auto insurance
Birth/adoption and parental leave benefits
Adoption assistance
Tuition reimbursement program
Peer recognition and service anniversary awards, as well as spot performance bonus opportunities