Service Representative

Endries International, Inc.•Montgomery, AL

75d•Onsite

About The Position

Join Our Team as a Service Representative! Do you enjoy hands-on work, staying active, and not being stuck behind a desk all day? If so, this could be the perfect role for you! We’re looking for an energetic, customer-focused Service Rep to support our customer accounts in the Montgomery, AL area. Must be able to work 7:30am - 4:30pm. As a Service Rep, you’ll be out in the field at client locations, serving as the face of Endries. Your day will include: Inventory Management, Logistics Coordination, Stock Optimization, Solution Implementation, Product Stocking & Service, Order Processing, Material Handling, Customer Support, Order Entry & Expediting, Relationship Building, Customer Engagement, and Professionalism. If you enjoy variety and staying on the move, you’ll love this role!

Requirements

A valid driver’s license and reliable transportation
A passion for delivering excellent customer service
Strong written and verbal communication skills
Experience with Microsoft Office (Outlook, Word, Excel)
This is an active role suited for someone who enjoys staying on their feet and moving throughout the day

Responsibilities

Monitor and control inventory levels, track stock movements, and maintain accurate inventory records.
Manage deliveries, schedules, and ensure timely and accurate product distribution.
Maintain optimal stock levels and identify inventory gaps or excesses.
Install, configure, and manage inventory management solutions such as Vending, VMI (Vendor‑Managed Inventory), and crib systems.
Stock delivered products, service inventory stations, and ensure all customer locations are properly maintained.
Scan and download product orders to support efficient replenishment and workflow accuracy.
Safely and efficiently load and unload materials.
Assist customers via phone, email, or in person to resolve issues and maintain strong service relationships.
Enter orders into the system, expedite customer orders, manage expedites, and review demand schedules.
Develop strong working relationships with customer contacts across multiple locations within the plant.
Improve customer relations through proactive communication and consistent involvement in meeting their requirements.
Maintain a positive attitude with customers and fellow associates.
Other duties as assigned.