Service Representative

Trinity Health•Maywood, IL

1d•Onsite

About The Position

Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital. Under the supervision of the clinic manager and in conjunction with the providers, the Service Representative proactively manages schedules to ensure quality patient care, customer service, and optimized utilization of clinical resources to grow the practice. The Ambulatory Service Representative promotes increased utilization of Loyola services by maintaining a customer service attitude that reflects the mission, vision and values of Loyola Medicine. The individual ensures effective clerical operations for the service area and performs all job duties under the highest customer service standards to exceed customer expectations. Always conveys a professional and positive image of Loyola Medicine during interactions with patients, families, physicians, staff members and internal departments.

Requirements

Valid IDPH EMT Basic License
High School Diploma or Equivalent
Current Illinois State Driver's License
CPR/BLS - American Heart Association

Responsibilities

Proactively manages schedules to ensure quality patient care, customer service, and optimized utilization of clinical resources to grow the practice.
Promotes increased utilization of Loyola services by maintaining a customer service attitude that reflects the mission, vision and values of Loyola Medicine.
Ensures effective clerical operations for the service area.
Performs all job duties under the highest customer service standards to exceed customer expectations.
Always conveys a professional and positive image of Loyola Medicine during interactions with patients, families, physicians, staff members and internal departments.

Benefits

Tuition reimbursement for all full and part-time colleagues effective first day of employment
100% paid tuition for ASN to BSN program (paid directly to learning partner)
Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)
Retirement savings account with employer match
Generous paid time off program + 7 paid holidays
Employee referral incentive program
DailyPay! Work today/Get paid today
Competitive Shift Differentials
Colleague well-being resources
On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center)
Childcare Employee Discount at Gottlieb’s Child Development Center