Service Representative

Endries International, Inc.•Heber Springs, AR

12h•Onsite

About The Position

Join Our Team as a Part-Time Service Representative! 5 to 7 hours per week! Do you enjoy hands-on work, staying active, and not being stuck behind a desk all day? If so, this could be the perfect role for you! We’re looking for an energetic, customer-focused Service Rep to support our customer accounts in the Heber Spring, AR area. If you enjoy variety and staying on the move, you’ll love this role!

Requirements

A passion for delivering excellent customer service
Strong written and verbal communication skills
Experience with Microsoft Office (Outlook, Word, Excel)
A valid driver’s license and reliable transportation
This is an active role suited for someone who enjoys staying on their feet and moving throughout the day

Responsibilities

Monitor and control inventory levels, track stock movements, and maintain accurate inventory records.
Maintain optimal stock levels and identify inventory gaps or excesses.
Install, configure, and manage inventory management solutions such as Vending, VMI (Vendor‑Managed Inventory), and crib systems.
Stock delivered products, service inventory stations, and ensure all customer locations are properly maintained.
Scan and download product orders to support efficient replenishment and workflow accuracy.
Safely and efficiently load and unload materials.
Assist customers via phone, email, or in person to resolve issues and maintain strong service relationships.
Enter orders into the CSD system, expedite customer orders, manage expedites, and review demand schedules.
Develop strong working relationships with customer contacts across multiple locations within the plant.
Improve customer relations through proactive communication and consistent involvement in meeting their requirements.
Maintain a positive attitude with customers and fellow associates.
Other duties as assigned.