Service Representative I - Floater
About The Position
Every person who works at Passumpsic Bank is an ambassador. We all represent the bank, our team and the communities we serve, especially our Service Representatives. If you are someone who understands the importance of being at your best, giving your all, and striving to be great, we need you on Team Passumpsic! This position is the primary contact between the Bank and its customers; accordingly, it requires excellent customer service skills. All customer interactions will be handled in a friendly, courteous, and knowledgeable manner. Processing of transactions must be done efficiently, accurately, and in accordance with strict confidentiality.
Requirements
- Excellent customer service skills.
- Ability to handle all customer interactions in a friendly, courteous, and knowledgeable manner.
- Ability to process transactions efficiently, accurately, and in accordance with strict confidentiality.
- Ability to balance cash drawers daily and ATMs as assigned.
- Willingness to be on call for after-hours ATM servicing.
Responsibilities
- Deliver a high level of customer satisfaction by providing quality customer service to all customers.
- Help to expand current relationships of every bank customer by making referrals to customer service representatives, loan officers, and others utilizing customer service sales skills.
- Be knowledgeable about the Bank’s products and services in order to provide account information and discuss bank products and services suitable to customers needs.
- Process all customer transactions in an accurate, efficient, and confidential manner.
- Balance cash drawers daily, and the ATMs as assigned.
- Be on call for after hours for ATM servicing.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
