Service Repair Technician
About The Position
The Service Repair Technician provides Medical Device Service and Repair, on assigned product lines. Follows all procedures related to quality system and provides full DHR document repair write up for the repair. Will assist in all customer requests and work with department team on product flow of customer property. The Service Repair Technician trains and performs service repairs on customer returned equipment and provides timely repair flow for customer returns. Document and process all equipment paperwork for DHR record storage. Work with service team for processing the customer equipment from receiving back to the customer’s shipment. Provide product knowledge for customer feedback when necessary.
Requirements
- Medical Device Service and Repair experience.
- Knowledge of quality system procedures.
- Ability to document repairs and process paperwork for DHR record storage.
- Experience working with customer property.
- Training capabilities.
- Customer service skills.
- Product knowledge.
Responsibilities
- Provides Medical Device Service and Repair on assigned product lines.
- Follows all procedures related to the quality system.
- Provides full DHR document repair write-up for the repair.
- Assists in all customer requests.
- Works with the department team on product flow of customer property.
- Trains and performs service repairs on customer-returned equipment.
- Provides timely repair flow for customer returns.
- Documents and processes all equipment paperwork for DHR record storage.
- Works with the service team for processing customer equipment from receiving back to the customer's shipment.
- Provides product knowledge for customer feedback when necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
