SERVICE REP PT (Teller) - BIRD ROAD

FirstBank Puerto Rico•Miami, FL

6d•Onsite

About The Position

This is a part-time Service Representative (Teller) position at the Bird Road Branch. The role involves handling various customer transactions, maintaining accuracy in cash handling and record-keeping, and promoting the bank's services. The position requires a strong focus on customer service and problem-solving.

Requirements

Formal training as a teller in a financial institution and at least 3 years of experience in a similar job is required or equivalent combination of education and sufficient experience to successfully perform the essential functions of the job is required.

Responsibilities

Accept cash items for deposit and complete regulatory forms and logs.
Verify amounts on deposits and examine checks for endorsement.
Cash checks and pay out money upon verification of signatures and customer balances.
Place 'hold' on accounts for uncollected funds.
Balance cash and ATM (if applicable) transactions daily.
Process general ledger entries as required.
Order supply of cash to meet daily needs, count incoming cash and prepare cash for shipment.
Provide additional customer service, including the sale of traveler's checks, money orders, cashier's checks.
Process loan payments and pay-offs, payments of safe deposit boxes, etc.
Promote Bank's services and cross-sell Bank's products.
Make concentrated efforts to solve customer problems.
Make recommendations to supervisor about possible methods to improve department functions.
File signature cards and maintain supplies for the teller area.