Service Receptionist

Smithtown Toyota • Town of Smithtown, NY

10d • Onsite

About The Position

Smithtown Kia is currently looking for a full-time appointment scheduler/phone operator to answer inbound service calls and schedule service appointments. This is a high volume, fast paced position, so the ability to multi-task is very important. Automotive experience and/or experience scheduling appointments is a plus. Bilingual (Spanish speaking) is preferred. This position pays hourly plus commission.

Requirements

• Strong customer service and computer skills
• Candidates that are reliable and punctual
• Good understanding of computer software and other automotive technologies
• Quick learner with a positive attitude and a pleasant speaking voice
• Must be able to pass a drug test and background check prior to employment

Nice To Haves

• Automotive experience
• Experience scheduling appointments
• Bilingual (Spanish speaking)

Responsibilities

• Greeting customers in a polite and professional manner
• Scheduling service appointments
• Answering basic questions regarding services (pricing, estimated timing, etc.)
• Transferring customers to the appropriate staff member when necessary
• Responding to voicemails left outside of business hours
• Perform other duties as assigned by Management

Benefits

• 401K
• paid vacation
• paid sick time
• paid holidays
• medical, dental and vision benefits after waiting period

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed