Service Receptionist

Dave Wright Nissan SubaruHiawatha, IA
Onsite

About The Position

This role is for a Service Receptionist at Dave Wright Nissan Subaru, a dealership recognized for its excellent work environment. The position involves significant administrative and customer-facing duties within the service department.

Requirements

  • Can work in a fast-paced and challenging environment handling multiple projects
  • Must have excellent administrative, organizational, and communication skills
  • Valid Driver’s License
  • Must be willing to submit a background check prior to employment

Responsibilities

  • Answer service calls and schedule appointments
  • Provide administrative support to our service department
  • Assist when needed with warranty claims
  • Coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts
  • Communicate with customers and service technicians to define the scope of a warranty claim resolution and to set expectations
  • Stay up to date with all factory recalls, announcements, and procedures
  • Assist the Sales team with we-owe process
  • Assist with loaner vehicles

Benefits

  • Paid holidays, vacation, & sick days
  • Automatic 3% company contribution to 401k
  • Health, life, dental, and vision insurance plans
  • Fun and casual work place
  • Exciting company Christmas party
  • Great and committed supporting staff
  • Appreciation for a job well done
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