Service Receptionist - Lexus of Cool Springs

Lexus of Nashville•Brentwood, TN

2d•$17 - $18•Onsite

About The Position

Lexus of Cool Springs is seeking a Full-Time Service Receptionist who brings professionalism, a positive attitude, and excellent multitasking skills to our high-performing team. This is your opportunity to build a career with one of the most respected names in automotive excellence - all while enjoying a supportive work environment, consistent hours, and top-tier benefits.

Requirements

A friendly, polished, and professional demeanor
Excellent verbal communication and interpersonal skills
Strong attention to detail and the ability to multitask effectively
Punctual and dependable, with a commitment to customer service
Comfortable working in a fast-paced environment and adapting to changing priorities
Must maintain a presentable and professional appearance
All applicants must be at least 19 years old
Able to pass pre-employment testing which includes background checks, MVR, drug test
Valid driver's license for at least 3 years

Nice To Haves

Previous experience in customer service or front desk roles is a plus

Responsibilities

Warmly greet service customers and determine the reason for their visit
Guide guests to the appropriate department or advisor, and make introductions as needed
Answer and route incoming phone calls, or take clear and detailed messages
Assist customers with loaner vehicle coordination
Schedule service appointments and maintain appointment logs
Occasionally drive customer vehicles to and from service areas
Ensure clear, courteous communication with both customers and team members
Support daily dealership operations as needed
Handle both indoor and outdoor tasks - in all seasons - with professionalism