Service Receptionist

Kendall Auto Group•Fairbanks, AK
•Onsite

About The Position

Kendall Auto Group is hiring a Service Receptionist to join their service team at Kendall Auto Mall of Fairbanks. This role is in a fast-paced environment serving clients throughout the community. Kendall Auto Group is a large, family-owned and operated dealership group and a premier employer in Fairbanks.

Requirements

  • High level customer service experience
  • Demonstrated time management skills
  • Strong work ethics
  • Strong communication skills
  • Work history showing strong customer service experience
  • Comfortable on the phone, taking up to 30 calls per hour

Responsibilities

  • Fielding all calls for the service department
  • Answering client questions
  • Connecting clients with the correct service advisor
  • Taking messages as needed
  • Greeting clients in person occasionally
  • Completing outbound calls to schedule service recall appointments
  • Providing service updates

Benefits

  • Competitive pay starting at $18.00/hour
  • Competitive Paid Time Off and Paid Sick Leave
  • Career path development opportunities
  • Discounts on parts, service and vehicle purchases for you and your immediate family
  • Medical, Dental and Vision insurance
  • Paid Life insurance
  • 401(k) plan with Fidelity
  • Accident and Illness supplemental plans
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