Service Procurement Sourcing Coordinator

Schneider Electric•Buffalo, NY

About The Position

The Service Procurement & Sourcing Coordinator supports procurement, sourcing, and supplier management activities needed to maintain service operations. The role ensures timely availability of spare parts, repair components, consumables, and service-related materials while balancing inventory levels, cost objectives, and customer service requirements. The coordinator works with Service Operations, Supply Chain, Engineering, Inventory Control, Logistics, and external suppliers to support business objectives and customer commitments. The position manages purchase orders, supplier coordination, sourcing and supplier performance activities, service-parts inventory, and related reporting and process improvements. It also supports urgent customer requirements, new product introductions, service-parts setup, and continuous improvement initiatives. This is a full-time U.S.-based position with an expected annual pay range of USD 68,000–102,000, including base pay and short-term incentives. Schneider Electric describes a total rewards package that includes medical, dental, vision, basic life insurance, flexible work arrangements, paid family leaves, well-being programs, 12 holidays, 15 days of paid time off, company share ownership, a 401(k) with match, learning and career development opportunities, volunteer leave, and military leave benefits.

Requirements

Associate's or Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, or a related field preferred; equivalent education and experience may be considered.
1–5 years of experience in procurement, purchasing, sourcing, supply chain, inventory management, or service operations.
Experience working with ERP systems such as Microsoft Dynamics, SAP, Oracle, or similar systems.
Strong purchasing and supplier management skills.
Knowledge of procurement and inventory control processes.
Excellent organization and follow-up abilities.
Strong analytical and problem-solving skills.
Proficiency in Microsoft Excel and Microsoft Office applications.
Ability to manage multiple priorities in a fast-paced environment.
Effective verbal and written communication skills.
Customer-focused mindset and strong attention to detail.

Nice To Haves

Experience in a manufacturing, industrial equipment, service, or technical support environment.
Associate's or Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, or a related field.

Responsibilities

Create and manage purchase orders for service parts, repair materials, and operational supplies.
Monitor open purchase orders and expedite deliveries to meet customer commitments and service requirements.
Coordinate with suppliers on pricing, lead times, order status, and delivery schedules.
Resolve supplier issues involving shortages, backorders, quality concerns, and late deliveries.
Maintain purchasing records and ensure ERP system accuracy.
Identify and qualify suppliers for service-related products and materials.
Support supplier negotiations related to cost, lead time, and service performance.
Assist with supplier performance reviews and continuous improvement initiatives.
Analyze sourcing opportunities to reduce costs and improve material availability.
Support dual-sourcing and risk-mitigation strategies.
Monitor inventory levels and recommend replenishment actions.
Collaborate with Service and Operations teams to forecast demand for spare parts and consumables.
Help manage obsolete, excess, and slow-moving inventory.
Support cycle counts, inventory audits, and inventory accuracy initiatives.
Review service usage trends to improve stocking strategies.
Partner with Service Operations to prioritize urgent customer requirements.
Work with Engineering to source new and alternate components.
Coordinate with Logistics regarding domestic and international shipments.
Support new product introductions and service-parts setup activities.
Assist with Bill of Material (BOM) reviews and service-parts conversions.
Track procurement and supplier performance metrics.
Develop reports on inventory, supplier delivery performance, and sourcing activities.
Support process improvement initiatives to improve efficiency and reduce costs.
Maintain procurement procedures and work instructions.