Service Porter

Lithia & Driveway • Redding, CA

2d • Onsite

About The Position

At Lithia Toyota of Redding, we believe our people are the driving force behind our success. As part of the Lithia & Driveway family, a Fortune 150 company, we are committed to creating opportunities for our team members to grow, succeed, and build rewarding careers. We are currently seeking a dependable, energetic, and customer-focused Service Porter to join our Service Department. This is an excellent opportunity for someone who enjoys working around vehicles, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service.

Requirements

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Basic computer skills
• Attention to detail
• Acceptable driving record and a valid driver's license in your state of residence
• High School graduate or equivalent, 18 years or older required.

Responsibilities

• Greet and welcome service customers in a genuinely friendly and courteous manner.
• Assist all customers promptly and professionally.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
• Maintain the parking lot in a neat and organized manner.
• Maintain a clean and organized work area.
• Assist the Service Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner.
• Assist Shuttle driver when needed.
• Perform various clerical tasks as assigned by service management.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
• Maintain a valid local area driver’s license and immediately inform management of any changes in its status.
• Other duties as assigned.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED