Service Porter

Lithia & Driveway • Plymouth, MI

29d • Onsite

About The Position

Suburban Cadillac of Plymouth is hiring a Service Porter to support service customers and the dealership’s service operations. The role involves welcoming customers, preparing vehicles as they arrive for service, coordinating with service advisors, moving vehicles between the service lane and parking lot, keeping work areas orderly, and assisting with reception and shuttle needs. The Service Porter also performs clerical tasks and reports safety or other concerns to management.

Applicants must be at least 18 years old and have a high school diploma or equivalent. A valid driver’s license and acceptable driving record are required. The dealership is a drug-free workplace and is committed to equal employment opportunity. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Requirements

• High school graduate or equivalent.
• Must be at least 18 years old.
• Valid driver’s license in the state of residence.
• Acceptable driving record.
• Strong attention to detail.
• Sense of urgency.
• Excellent communication skills.
• Basic computer skills.

Responsibilities

• Greet and welcome service customers in a friendly and courteous manner, assisting them promptly and professionally.
• Install disposable seat covers, steering wheel covers, and floor mats in vehicles arriving for service.
• Identify the service advisor assigned to each customer appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when bills are paid or as directed by an advisor.
• Keep the parking lot and work area clean, neat, and organized.
• Assist the Service Receptionist with incoming telephone calls when necessary, answering professionally and promptly.
• Assist the Shuttle driver when needed.
• Perform clerical tasks as assigned by service management.
• Report situations or conditions that jeopardize the safety, welfare, or integrity of the dealership, employees, or customers to management.
• Maintain a valid local-area driver’s license and immediately inform management of changes in its status.
• Perform other duties as assigned.

Benefits

• Competitive pay
• Medical, dental, and vision plans
• Paid holidays and PTO
• Short- and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED