Service Porter
About The Position
Acura of Honolulu is seeking a full-time Service Porter to join their team. The Service Porter will be responsible for greeting and assisting service customers, preparing vehicles for service, moving vehicles within the lot, and maintaining a clean and organized work environment. This role also involves assisting with phone calls, clerical tasks, and ensuring the safety and security of the dealership. Lithia & Driveway, the largest automotive retailer in North America, is committed to a mission of 'Growth Powered by People.' They aim to create a workplace that fosters ideas and opportunities, focusing on enhancing the customer experience across all channels. With numerous career possibilities in various departments and locations, Lithia & Driveway offers opportunities for career advancement.
Requirements
- Strong attention to detail
- Sense of urgency
- Excellent communication
- Basic computer skills
- Attention to detail
- Acceptable driving record and a valid driver's license in your state of residence
- High School graduate or equivalent, 18 years or older required.
- Must be able to maintain a valid local area driver’s license and immediately inform management of any changes in its status.
Nice To Haves
- Assist Shuttle driver when needed.
- Perform various clerical tasks as assigned by service management.
Responsibilities
- Greet and welcome service customers in a genuinely friendly and courteous manner.
- Assist all customers promptly and professionally.
- Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
- Identify the service advisor with whom the customer has an appointment and notify that advisor.
- Drive vehicles from the service lane to their proper places in the service parking lot.
- Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
- Maintain the parking lot in a neat and organized manner.
- Maintain a clean and organized work area.
- Assist the Service Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner.
- Assist Shuttle driver when needed.
- Perform various clerical tasks as assigned by service management.
- Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
- Maintain a valid local area driver’s license and immediately inform management of any changes in its status.
- Other duties as assigned.
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
