Service Porter

Headquarter Toyota•Hialeah, FL
•Onsite

About The Position

As a Service Porter at Headquarter Toyota in Hialeah, FL, you will play a vital role in maintaining cleanliness, organization, and efficiency in the service department. Your dedication to assisting customers, supporting advisors, and preparing vehicles for delivery ensures the smooth operation of the team and a positive customer experience.

Requirements

  • Adhere to the company’s dress code policy and professional appearance standards
  • Must be bilingual in English and Spanish
  • Must be able to work efficiently in a fast-paced environment
  • Must have excellent customer service and communication skills
  • Strong attention to detail and reliability
  • Must have computer proficiency (for basic check-in tasks)
  • Must have a valid driver's license and an acceptable driving record
  • Must be able to work a flexible schedule including, weekends and holidays as needed

Responsibilities

  • Greet Customers assist with inquiries in a friendly and professional manner
  • Safely move vehicles within the service area, lot, and to/from customer pickup points
  • Perform vehicle walk-arounds to check for any prior damage before service
  • Deliver vehicles to customers after service completion
  • Keep the service drive clean, organized, and free of hazards
  • Assist advisors and technicians with vehicle flow and organization
  • Provide concierge support (shuttling customers, light errands, etc.)
  • Maintain communication with advisors to support efficient customer service
  • Other tasks as assigned

Benefits

  • A collaborative team atmosphere
  • Comprehensive Medical/Dental/Vision Insurance coverage
  • Paid Vacation Time after one year of service
  • Access to 401(K) with matching contributions
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