Service Porter

AL Packer Ford Royal Palm Beach•Florida, FL

About The Position

Al Packer Ford is hiring a reliable, customer-focused Automotive Service Valet & Porter to support the service department and help create a smooth, convenient customer experience. The role involves picking up and delivering vehicles for scheduled service appointments, moving and organizing vehicles, and assisting with daily service department tasks. The employee must be comfortable using a cell phone and the dealership’s pickup and delivery app to manage routes, appointments, and job updates throughout the day. The schedule is Monday through Friday, 7:00 AM–4:00 PM, with one or two Saturdays per month from 7:00 AM–12:00 PM. Automotive or dealership experience is helpful but not required. Al Packer Ford describes its team as valuing reliability, teamwork, and excellent customer service and is an equal opportunity employer.

Requirements

  • Comfort using a smartphone and navigating mobile apps.
  • Strong communication and customer service skills.
  • Valid driver’s license with a clean driving record.
  • Reliable, punctual, and organized.
  • Able to work independently and manage daily tasks.

Nice To Haves

  • Automotive or dealership experience.

Responsibilities

  • Pick up and deliver customer vehicles for scheduled service appointments.
  • Use a cell phone and the dealership’s pickup and delivery app to manage routes, appointments, and job updates.
  • Safely drive and move customer vehicles as needed.
  • Provide friendly, professional customer service during pickups and deliveries.
  • Assist the service department with vehicle organization and other daily tasks.
  • Follow dealership procedures to ensure vehicles are handled safely and professionally.

Benefits

  • Competitive pay
  • Flexible working hours
  • Health insurance
  • PTO and sick leave
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