Service Plumber - Tampa
About The Position
Cool Today is hiring Plumbing Technicians for service work in Tampa. The role involves diagnosing and resolving residential plumbing, sewer, and drain problems; performing repairs, replacements, cleaning, and routine maintenance; and providing customers with estimates, solutions, and maintenance guidance. Technicians are expected to deliver professional, high-quality service, communicate effectively with customers and colleagues, maintain equipment and company vehicles, and complete service documentation. The company offers professional development, training, coaching, and opportunities for career growth in a collaborative environment.
Requirements
- Mechanical aptitude.
- Good attitude and willingness to learn.
- Good analytical skills and attention to detail.
- Ability to provide exceptional customer service at job sites.
- Results-driven approach in a high-energy environment.
- Ability to follow directions and work independently.
- Ability to work in hot, cold, or wet conditions depending on the weather.
Nice To Haves
- Knowledge of plumbing; preferred but not required.
- Strong residential service experience and troubleshooting skills.
- Experience with water heater replacement and repair, fixture replacement, and drain cleaning.
- Competence using conventional sewer machines.
- Leak location and repair experience.
Responsibilities
- Diagnose plumbing emergencies and perform plumbing services efficiently and accurately.
- Repair or replace water heaters and plumbing fixtures, including faucets, tubs, and toilets.
- Clean drains using conventional sewer machines and appropriate tools and equipment.
- Diagnose sewer and drain problems, provide cost estimates, and recommend solutions.
- Educate customers about sewer inspection, repair, replacement, and maintenance needs.
- Protect company drain and jetting equipment from abuse, misuse, and negligence.
- Coordinate with field technicians, warehouse staff, dispatch, and management.
- Maintain a professional and knowledgeable attitude and provide outstanding customer service.
- Complete a Plumbing Evaluation form accurately for each call.
- Perform minor plumbing-related tasks and routine residential plumbing maintenance.
- Identify and submit potential job leads to the Sales Department.
- Complete time cards, inventory sheets, service invoices, and work orders properly.
- Keep the company truck clean inside and out.
- Participate in continued training, weekly training meetings, classes or seminars, and one-on-one coaching.
- Complete work in accordance with quality and safety standards.
- Build client relationships through communication and customer service, and educate clients about maintenance requirements.
Benefits
- Robust paid time off plan.
- Health, vision, and dental plans for employees and their families.
- 401(k) retirement plan with company match up to 30%.
- Life insurance and short-term and long-term disability coverage.
- Special program options including FSA, EPA, legal services, and identity theft services.
- Company-paid continuous training and professional development.
- Coaching and support for career growth.
- Dynamic, collaborative, and fun work environment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
