Service Plumber Technician

Seaside Plumbing•Bishopville, MD

6d•Onsite

About The Position

Seaside Plumbing is hiring a Service Plumber Technician for an in-person role based out of Bishopville, Maryland, serving homeowners across Maryland’s and Delaware’s Eastern Shore. This is a high-performance, sales-forward residential service plumbing position—not new construction. The technician diagnoses plumbing issues, explains options and upfront pricing, earns customer authorization, and completes the work. Strong communication, customer trust, problem-solving, and professional conduct are central to the role. Seaside invests in technical training, communication and leadership development, and personal growth. The company emphasizes ownership, empathy, courage, gratitude, and authenticity, and offers opportunities for career growth. There are no overnight calls or on-call duties, and technicians do not work Sundays.

Requirements

Communicate confidently and professionally with customers.
Be willing to interact with customers and explain options.
Take pride in work and reputation, and aim to do the job right the first time.
Be coachable and open to feedback and accountability.
Show integrity and take ownership of outcomes.
Be committed to growth and to maintaining high standards.

Responsibilities

Communicate clearly with homeowners and present service options.
Diagnose and solve residential plumbing issues on-site.
Perform high-quality repairs, replacements, and maintenance.
Educate customers so they can make informed decisions.
Present upfront pricing and earn customer trust and authorization before completing work.
Deliver a positive customer experience, not just a repair.
Represent Seaside Plumbing’s values in every home.
Take ownership of service calls and their outcomes.

Benefits

Competitive performance-based pay.
Health, dental, and vision insurance fully paid for the employee and their family.
401(k) with a 4% match.
Profit sharing.
Ongoing paid technical and leadership training.
Career growth opportunities.
Bonus possibilities.
Take-home van with fuel card and purchasing card for supplies.
Gym membership.
No overnight calls or on-call duties.
No Sunday work.