Service Plumber Technician

Seaside Plumbing•Bishopville, MD
•Onsite

About The Position

At Seaside Plumbing, we are dedicated to providing exceptional service that goes beyond just fixing plumbing issues. We aim to restore peace of mind, improve lives, and elevate the standard of service within the trades. Our company culture is built on the belief that service should be human-centered, technicians should be respected and well-compensated, and a career in plumbing can be a source of pride. We foster an environment where individuals can grow, customers can trust, and high standards are consistently met. This is a high-performance, sales-forward service plumbing role focused on diagnosing issues, presenting solutions with upfront pricing, and earning customer trust before commencing work. It requires strong communication and problem-solving skills, and a commitment to professional presentation.

Requirements

  • Sales-forward service plumbing position
  • Diagnose what’s happening
  • Help homeowners understand their options
  • Present solutions and upfront pricing
  • Earn customer trust and authorization before completing the work
  • Must like talking to customers
  • Take ownership of your calls and your outcomes
  • Communicate confidently and professionally
  • Care about doing the job right—the first time
  • Be coachable and committed to getting better
  • Operate with integrity, even when no one is watching
  • No overnight calls / no on-call

Nice To Haves

  • Technical training
  • Communication and leadership development
  • Personal growth
  • Clear career growth opportunities
  • Bonus possibilities

Responsibilities

  • Communicate clearly with homeowners and present options
  • Diagnose and solve residential plumbing issues on-site
  • Perform high-quality repairs, replacements, and maintenance
  • Educate customers so they can make informed decisions
  • Deliver an experience—not just a fix
  • Represent Seaside’s values in every home you enter

Benefits

  • Competitive performance-based pay
  • 100% paid health, dental, and vision (for you AND your family)
  • 401(k) with 4% match
  • Profit sharing
  • Ongoing paid training (technical + leadership)
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