Service Plumber
About The Position
As a Service Plumber III, you'll operate as a journeyman-level expert in commercial plumbing service, independently diagnosing, repairing, maintaining, and installing plumbing systems across diverse facilities including hospitals, schools, offices, industrial sites, and multi-family/commercial buildings. With mastery knowledge of hydronic, domestic water, drainage, medical gas, and related systems, you'll lead complex service calls, mentor junior plumbers, and deliver high-quality, code-compliant solutions that ensure reliability, safety, and customer satisfaction. Our people-first culture recognizes your advanced skills with specialized training, certifications, leadership opportunities, and the fulfillment of keeping critical plumbing infrastructure running efficiently and sustainably nationwide.
Requirements
- 5+ years of progressive hands-on commercial plumbing service, repair, installation, and maintenance experience; journeyman-level proficiency in diagnosing and resolving advanced system issues independently.
- High school diploma or GED required; trade school, apprenticeship completion, or equivalent preferred.
- Valid journeyman plumber license (or ability to obtain in assigned jurisdiction); backflow prevention certification preferred; medical gas certification (if applicable); valid driver's license and clean driving record required.
- Mastery-level troubleshooting and repair across commercial plumbing systems (hydronic, domestic, drainage, medgas, backflow).
- Proficiency with plumbing tools, pipe threading/cutting, pressure testing, leak detection, and diagnostic equipment.
- Excellent customer service, communication (verbal/written), problem-solving, and mentoring skills.
- Code compliance (IPC/UPC), safety leadership, documentation/reporting, and independent decision-making.
- Team collaboration, multitasking, and ability to work under pressure in dynamic environments.
Nice To Haves
- Trade school, apprenticeship completion, or equivalent preferred.
- Backflow prevention certification preferred.
- Medical gas certification (if applicable).
Responsibilities
- Independently diagnose, troubleshoot, repair, and maintain complex commercial plumbing systems, including pipes, fittings, fixtures, boilers, hydronic heating, domestic water, drainage, backflow prevention, medical gas (medgas), and associated controls/valves/pumps.
- Perform advanced service and installation work: fixture replacements, pipe rerouting, leak detection/repair, pressure testing, system flushing, pump/motor servicing, and emergency response.
- Lead service calls from start to finish: assess on-site issues, communicate clearly with customers on problems/solutions/timelines, coordinate parts/materials, execute repairs, and follow up for satisfaction.
- Conduct preventive maintenance, system inspections, water quality testing, backflow certification support, and efficiency assessments to minimize downtime and extend system life.
- Ensure all work complies with plumbing codes (IPC/UPC), local regulations, manufacturer specifications, and Modigent safety/quality standards.
- Document service activities in detail (work orders, reports, photos, as-builts, recommendations) and maintain accurate records for billing, warranty, and continuous improvement.
- Provide daily guidance, training, and direction to junior plumbers (Levels I–II); demonstrate techniques, share best practices, and promote safety and quality standards.
- Maintain clean, organized work areas, vehicles, tools, and PPE; adhere to all safety protocols and company policies.
Benefits
- Medical, dental, and vision coverage
- HSA options with employer contributions in select plans
- Company-paid basic life and accidental death & dismemberment insurance
- Paid time off
- Holiday pay
- 401(k) retirement savings plan
- Professional development through hands-on training, mentorship, apprenticeships, certifications, and clear career advancement paths
- Competitive compensation based on experience and level
- Opportunities for performance incentives
- Tool allowances where applicable
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
