Service Person

EMBARK•Oklahoma City, OK

6d•Onsite

About The Position

The Service Person works in EMBARK’s Maintenance Division and reports to designated Maintenance supervisory personnel. The role supports fleet readiness by fueling, servicing, cleaning, inspecting, and preparing buses, paratransit vehicles, and fleet vehicles for daily operation. The position helps ensure vehicles are clean, safe, properly serviced, and available for revenue service in accordance with EMBARK maintenance procedures, safety requirements, and operating standards. Work includes checking and maintaining vehicle fluid levels, cleaning vehicle interiors and exteriors, conducting visual inspections, identifying and reporting defects, and supporting preventive maintenance. The Service Person records servicing and vehicle condition information, communicates with maintenance and operations personnel, follows safety and regulatory requirements, and helps keep work areas clean and organized. The role may also involve vehicle movement, utility assignments, and other servicing, transportation, cleaning, fueling, or maintenance-support duties. Work is performed indoors and outdoors in transit maintenance and fleet service environments, with regular exposure to weather, noise, moving vehicles, maintenance equipment, fuels, lubricants, cleaning chemicals, and related hazards. Schedules may include evenings, overnight shifts, weekends, holidays, overtime, and emergency operational support. The role involves frequent walking and physical activities, including standing, bending, kneeling, climbing, reaching, pushing, pulling, and carrying servicing materials and equipment. Applicants must have a high school diploma or equivalent and a valid Oklahoma driver’s license. If required by policy, they must be able to obtain or maintain a Class B CDL with Passenger (P) endorsement within 60 days of employment. A DOT physical examination, including a drug screen, and a background investigation are required.

Requirements

High school diploma or equivalent.
Valid Oklahoma driver’s license.
Ability to obtain or maintain a Class B CDL with Passenger (P) endorsement within 60 days of employment if required by policy.
Ability to pass a DOT physical examination, including a drug screen.
Ability to pass a background investigation/verification.
Ability to stand and walk for extended periods and to bend, stoop, kneel, squat, twist, climb, reach, push, pull, and perform repetitive physical activities.
Ability to enter, exit, and move around transit vehicles safely.
Ability to lift and carry servicing materials, supplies, hoses, tools, and equipment; occasionally lift objects weighing less than 50 pounds.
Ability to work in varying weather conditions and around fuels, lubricants, cleaning products, maintenance equipment, moving vehicles, and other maintenance-related hazards.
Ability to wear required personal protective equipment, including eye protection, hearing protection, gloves, steel-toe footwear, and respiratory protection when required.
Sufficient visual acuity to inspect vehicles and identify maintenance concerns.
Ability to hear and speak clearly and distinctly in English by telephone, radio, and in person.
Follow applicable safety, maintenance, OSHA, chemical-handling, hazardous-material, and waste-management requirements.
Positions requiring operation of a COTPA vehicle may disqualify applicants with three or more moving traffic violation convictions, excluding parking tickets, within the last two years.
Applicants must provide at least three years of employment history, reasons for leaving each position, explanations for employment gaps, and contact information for current and previous employers.
Former employees must be eligible for rehire to participate in the selection process.

Responsibilities

Fuel, service, and prepare buses, paratransit vehicles, and fleet vehicles for daily operation.
Check, maintain, top off, or replace required vehicle fluids according to manufacturer specifications and servicing procedures.
Ensure vehicles are not released for service with low fluid levels or identified safety concerns.
Clean vehicle interiors and exteriors to EMBARK standards and remove debris, trash, and contaminants from vehicles and service areas.
Conduct visual inspections and identify worn or damaged components, leaks, tire deficiencies, brake concerns, loose brackets, damaged belts, unusual noises, and other defects.
Immediately report defects, maintenance concerns, safety issues, and damage to supervisors or maintenance personnel.
Assist maintenance personnel and preventive maintenance efforts by communicating and documenting deficiencies and ensuring vehicles are routed for corrective action when necessary.
Record servicing activities, fuel usage, fluid maintenance, vehicle condition, and other required information using approved forms and maintenance management systems, including M5 when required.
Communicate with mechanics, operators, supervisors, and other EMBARK personnel to support fleet readiness and maintenance planning.
Follow EMBARK policies, standard operating procedures, OSHA requirements, and safety protocols for PPE, chemical handling, hazardous materials, and waste management.
Maintain clean, organized, and safe work areas; promptly clean spills, dispose of waste properly, and store tools, equipment, hoses, and materials in designated locations.
Participate in required technical, safety, and compliance training and maintain proficiency in servicing, inspection, safety, and reporting procedures.
Work cooperatively with mechanics, technicians, operators, and supervisors; assist with vehicle movement, utility assignments, and operational support tasks as assigned.
Perform related servicing, cleaning, fueling, transportation, and maintenance-support duties as assigned.