Service Operations Manager
RDO Equipment Co.•Indio, CA
•$85,000 - $115,000•Onsite
About The Position
At RDO Equipment Co., strong leadership keeps our service operations running at their best. As a Service Operations Manager, you’ll lead high performing service teams in Indo and Imperial, strengthen customer relationships, and drive the systems and processes behind day-to-day success. If you’re energized by leadership, accountability, and making a real impact, this role puts you right at the center of it.
Requirements
- Leadership experience: Comfort leading leaders, supporting teams, and holding people accountable.
- Customer‑focused mindset: A commitment to delivering a strong customer experience and building trusted relationships.
- Tech‑savvy: Confidence using computers and systems, with the ability to learn new tools quickly.
- Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Nice To Haves
- Industry experience: Familiarity with our industry is a plus but not required—we’ll support your learning.
Responsibilities
- Lead service operations: Oversee all aspects of service department operations to ensure efficiency, profitability, and alignment with company benchmarks.
- Develop leaders: Coach and support Service Managers to drive performance and growth.
- Manage workflow and results: Ensure effective use of scheduling, work orders, and operational tools to meet workflow and financial goals.
- Strengthen customer relationships: Proactively meet with customers to ensure satisfaction, build trust, and support business growth.
- Champion safety and culture: Lead safety efforts and foster an engaged, accountable work environment aligned with company values.
Benefits
- Competitive compensation to reflect your experience, leadership, and industry expertise.
- A comprehensive benefits package that supports your well-being.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
