Service Operations Manager

RDO Equipment Co. • Imperial, CA

10d • Onsite

About The Position

At RDO Equipment Co., strong leadership keeps our service operations running at their best. As a Service Operations Manager, you’ll lead high performing service teams in Indo and Imperial, strengthen customer relationships, and drive the systems and processes behind day-to-day success. If you’re energized by leadership, accountability, and making a real impact, this role puts you right at the center of it. The Southwestern U.S. is full of agricultural farms and fields. Join this community of vital producers when you join the RDO Equipment Co. Imperial and Indio teams. In Imperial and Indio, premier stores within our Southwest Agriculture division, you'll work with machinery and parts produced by John Deere. The farmers and customers in this area produce an array of crops. RDO's support and expertise in Imperial keep them efficient and successful year-round.

Requirements

• Leadership experience: Comfort leading leaders, supporting teams, and holding people accountable.
• Customer‑focused mindset: A commitment to delivering a strong customer experience and building trusted relationships.
• Tech‑savvy: Confidence using computers and systems, with the ability to learn new tools quickly.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Nice To Haves

• Industry experience: Familiarity with our industry is a plus but not required—we’ll support your learning.

Responsibilities

• Oversee all aspects of service department operations to ensure efficiency, profitability, and alignment with company benchmarks.
• Coach and support Service Managers to drive performance and growth.
• Ensure effective use of scheduling, work orders, and operational tools to meet workflow and financial goals.
• Proactively meet with customers to ensure satisfaction, build trust, and support business growth.
• Lead safety efforts and foster an engaged, accountable work environment aligned with company values.

Benefits

• Competitive compensation to reflect your experience, leadership, and industry expertise.
• A comprehensive benefits package that supports your well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed