Service Operations Manager - Institutional

Ecolab•Nashville, TN

4d•$85,800 - $128,800•Hybrid

About The Position

As an Ecolab Service Operations Manager, you will select, train, develop and coach a team of service representatives with an emphasis on Ecolab’s equipment, machines, and service offerings to support area growth and ensure successful delivery of our total value to the customer. In this critical leadership role, serve as the support leader for execution of our equipment and support infrastructure at the customer and within the area to deliver strong customer outcomes.

Requirements

High School Diploma or equivalent/GED
Combination of 3 years mechanical, sales and/or leadership experience
Position requires a current and valid driver’s license
Ecolab conducts a background check and drug screens on all candidates who receive a job offer
No Immigration Sponsorship available
Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Nice To Haves

Prior sales leadership experience

Responsibilities

Manage a team of individual contributors with an average team size of 6-12 direct reports
Responsible for the equipment, storage shed and 3rd party cost management within the area
Accountable for achieving Corporate Account rollout goals, equipment and Ecolab dish machine program (EDP) utilization and foundational operations platforms within the area
Ensure team achieves all installations and heavy service performance metrics and follows established processes and protocols
Coach team to repair, perform preventative maintenance and installation of equipment and solutions
Recommend productivity objectives, leveraging technology, routing capabilities and safety support tools
Coordinate installations across the area, communicate effectively with DM and CA stakeholders
Efficiently manage leased equipment, non-sold equipment for proper payback and returns