Service Operations Manager - Institutional

Ecolab Inc. • Nashville, OH

4d • $85,800 - $128,800 • Onsite

About The Position

As an Ecolab Service Operations Manager, you will select, train, develop and coach a team of service representatives with an emphasis on Ecolab’s equipment, machines, and service offerings to support area growth and ensure successful delivery of our total value to the customer. In this critical leadership role, serve as the support leader for execution of our equipment and support infrastructure at the customer and within the area to deliver strong customer outcomes.

Requirements

• High School Diploma or equivalent/GED
• Combination of 3 years mechanical, sales and/or leadership experience
• Position requires a current and valid driver’s license
• Ecolab conducts a background check and drug screens on all candidates who receive a job offer
• No Immigration Sponsorship available

Nice To Haves

• Prior sales leadership experience

Responsibilities

• Manage a team of individual contributors with an average team size of 6-12 direct reports
• Responsible for the equipment, storage shed and 3rd party cost management within the area
• Accountable for achieving Corporate Account rollout goals, equipment and Ecolab dish machine program (EDP) utilization and foundational operations platforms within the area
• Ensure team achieves all installations and heavy service performance metrics and follows established processes and protocols
• Coach team to repair, perform preventative maintenance and installation of equipment and solutions
• Recommend productivity objectives, leveraging technology, routing capabilities and safety support tools
• Coordinate installations across the area, communicate effectively with DM and CA stakeholders
• Efficiently manage leased equipment, non-sold equipment for proper payback and returns

Benefits

• On the job training
• Flexible, independent work environment
• Non-decaled company vehicle for business and personal use
• Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
• Annual or Hourly Compensation Range: $85,800-$128,800 which includes base pay and target incentive based on performance, per plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED