Service Operations Distribution Specialist

Distro • Ronkonkoma, NY

2d • $15 - $20 • Onsite

About The Position

The Service Operations Distribution Specialist delivers accurate, timely, and secure distribution of payroll materials in a high-volume payroll environment. This role manages end-to-end printing, packaging, and preparation of payrolls for the company’s client base and ensures compliance with quality, timeline, and security standards.

Requirements

• High school diploma preferred or equivalent combination of experience, education, or training.
• One (1) or more years of experience with cloud-based printing solutions preferred.
• One (1) or more years of administrative and clerical experience preferred.
• Experience with Microsoft Office (Outlook, Teams, Excel, PowerPoint) and ability to learn other applications.
• Excellent communication and interpersonal skills; ability to collaborate effectively.
• Strong time-management and prioritization in a fast-paced environment.
• Flexibility to operate different equipment and learn new processes.
• Ability to collaborate across internal departments and support workflow coordination.
• Strong work ethic, teamwork orientation, and sound decision-making skills.
• Working knowledge of shipping and logistics vendors (FedEx, UPS) and the ability to coordinate shipments and identify cost-saving opportunities.
• High professionalism, reliability, enthusiasm, and attention to detail.
• Physical: Primarily sedentary work with frequent use of hands for keyboard and equipment; occasional walking; visual acuity to read screens and printed materials; minimal lifting of documents and light supplies.
• Mental: Sustained attention, strong attention to detail, process monitoring, problem-solving, time sensitivity, and ability to multitask.
• Communication: Clear verbal and written communication for reporting issues, completing logs, and coordinating production; cultural sensitivity; strict confidentiality handling payroll and business information.

Responsibilities

• Assemble and prepare payroll packages according to client counts, ensuring inclusion of registers, departmental reports, worksheets, liability reports, checks, vouchers, and other required documents.
• Operate production equipment (mailing systems, shipping PCs, printers, sealers) to process payroll and client packages.
• Inspect printed payroll checks; perform quality checks, sort, and package for secure pickup or delivery.
• Coordinate and complete daily mail and overnight shipping processes, adhering to distribution schedules.
• Maintain package confirmations, logs, and checklists to track package movement and security.
• Follow security, confidentiality, and audit protocols to protect sensitive payroll and client information.
• Identify, document, and escalate discrepancies to appropriate personnel to prevent missing, incorrect, or delayed output.
• Stage and replenish packaging supplies; load/unload paper stock and materials to maintain equipment readiness.
• Execute daily processing and printing tasks across multiple platforms and monitor computer processing jobs for successful completion.
• Regular, on-site attendance is required for secure system access, hands-on tasks, and team collaboration.
• Build and maintain collaborative relationships across teams to support coordinated client services.
• Provide light administrative support: filing digital documents, maintaining shared drives, archiving records.
• Help maintain cleanliness and organization of production and storage areas.
• Attend webinars and training to stay current on best practices.
• Complete additional projects and duties as assigned.

Benefits

• Health insurance: Medical, dental, vision
• Retirement: 401(k) with company match
• Paid time off: PTO, holidays, parental leave, and sick leave as required by state law
• Other benefits: Life insurance, short-term disability, long-term disability, employee assistance program (EAP), FSA, HSA, identity theft protection, critical illness, accident, cancer/hospital protection, legal and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED