Senior Distribution Operations Specialist

Abbott•Madison, WI

4d•$61,300 - $122,700•Onsite

About The Position

The Senior Distribution Operations Specialist acts as an operational and process lead for fulfillment compliance operations, focusing on shipping, distribution, and regulations such as IATA & DOT, FMSCA, & CMV. This role serves as the key subject matter expert (SME) in these areas to support operations. Abbott is a global healthcare leader with a portfolio of life-changing technologies in diagnostics, medical devices, nutritionals, and branded generic medicines, employing 122,000 colleagues in over 160 countries.

Requirements

High School Diploma or GED required
7+ years of transportation, fleet operations, distribution, logistics, or compliance experience.
Advanced knowledge of DOT, FMCSA, CMV, Hazardous Materials, and Materials of Trade regulations.
Experience leading compliance programs, audits, and regulatory initiatives.
Experience developing SOPs, training programs, and operational workflows.
Strong knowledge of fleet maintenance programs and transportation safety requirements.
Advanced experience with ServiceNow reporting, workflow management, and process automation.
Valid driver's license and ability to operate commercial vehicles as required.
Strong analytical, communication, and cross-functional leadership skills.

Nice To Haves

Associate or Bachelor's degree preferred.
CDL or previous CMV operating experience.
Hazardous Materials transportation experience.
Experience supporting multi-site operations.
Lean, Six Sigma, or continuous improvement experience.
Experience leading enterprise compliance or transportation programs.

Responsibilities

Lead daily Fleet Operations, Shipping and Distribution activities across multiple locations.
Serve as SME for DOT, FMCSA, CMV, Hazardous Materials, and Materials of Trade regulations.
Interpret and apply 49 CFR requirements and advise leadership regarding transportation compliance risks.
Lead on-floor responses to internal and external compliance audits, working with Logistics compliance teams.
Develop, implement, and maintain transportation, fleet, shipping, and compliance SOPs, work instructions, and training programs, ensuring audit ready operations.
Manages fleet relationships, maintenance compliance, and vehicle lifecycle activities.
Assists with leading shipping and distribution process improvement initiatives, and ensures operational success.
Maintain and assists with developing deliver compliance, safety, systematic and operational training programs.
Conduct driver qualification, road assessments, competency evaluations, and quarterly compliance training.
Serve as on-floor escalation point for transportation, distribution, and compliance-related issues.
Design and implement ServiceNow workflow enhancements, automation projects, reporting, and dashboards.
Assists cross-functional projects supporting logistics, warehousing, clinical operations, R&D, and business integrations.
Ensure safe and compliant transport of specimens, materials, equipment, and temperature-sensitive products.