Service Operations Coordinator
Holtzman Oil Corp./Holtzman Propane•Mount Jackson, VA
8d
About The Position
As a Service Operations Coordinator, you’ll play a key role in connecting our customers, technicians, and management team to ensure every propane installation or service calls are scheduled efficiently. Your work directly supports our mission to provide reliable propane service solutions and an exceptional customer experience.
Requirements
- Strong communication and organizational skills
- A knack for problem-solving and handling multiple priorities
- Customer-first mindset with a focus on teamwork and efficiency
- Proficiency with computers
Nice To Haves
- Experience in scheduling, dispatching, or coordination (preferred, not required)
Responsibilities
- Evaluate incoming work requests and build daily and weekly technician schedules
- Communicate with technicians, customers, and management to prioritize and track service calls
- Adjust and resolve scheduling conflicts or last-minute changes to keep operations on track
- Maintain accurate records of work orders, updates, and completion timelines
- Collaborate across departments to ensure a seamless customer experience
Benefits
- Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
