Service Navigator

Trinity Alliance of the Capital Region•City of Albany, NY

2d•$49,000 - $53,000

About The Position

Trinity Alliance of the Capital Region is one of the area's leading social services organizations with a mission to promote healthy families, improve communities and providing education and employment, as a means to change generations. Founded in 1912 as a settlement house, Trinity is dedicated to the well-being and success of the Capital Region and of all our employees. Our 10+ locations are strategically placed in neighborhoods where people live and go about their day-to-day lives. By joining Trinity, you'll be joining one of the most respected organizations in the Capital Region and making a difference in people's lives every day. Trinity is currently hiring a full-time Service Navigator, to prevent child abuse and neglect and/or out of home placement and promote positive relationships for youth ages 0-18 and their families.

Requirements

AA, BA preferred and minimum of one year direct experience working with children and families
Experience working with individuals and families from different cultural and socioeconomic backgrounds
Ability to demonstrate an understanding and appreciation of clinical concepts focusing on the strengths of the families you work with
Valid NYS Driver's License required.

Responsibilities

Establish and maintain professional relationships with clients, service providers, funding sources and other staff
As part of a team provide case management, crisis intervention and make and coordinate referrals to ancillary services
Ensure all family members participate in a community program by connecting them with programs and maintaining on-going communication between family and program staff for participation success
Communicate with and engage non-custodial parents offering them support services to assist them in reconnecting with the family/children
Maintain regular communication with all family service providers to ensure seamless continuity of care
Conduct weekly home visits and more as needed
Schedule and participate in treatment reviews and other service provider meetings
Facilitate psycho-educational groups as opportunity arises
As part of a team complete service plans and treatment goals with clients
As needed supervise visits with children and caregivers, and provide verbal or written reports to the Prevention Director and court system or funding source
Participate in staff development opportunities, in-service trainings and contribute to the program's continuous improvement
Ensure timely completion and submission of all required paperwork
Flexible work hours to accommodate families and to attend community events that relate to the families the team is working with
Build relationships with the schools to be able to monitor school attendance and assist in addressing any school issues.
Communicate regularly by phone and in person with the C.A.R.E. program to ensure child/children's success
Additional functions as determined by the Prevention Director