Multi-Service Navigator

Cardinal McCloskey Community Services•The Bronx, NY

About The Position

Join a Team Where Your Work Truly Makes a Difference! Safe Children, Stable Families, Successful Lives. At CMCS (Cardinal McCloskey Community Services), our mission is to protect, empower and promote independence for at-risk children and families and those with developmental disabilities through quality community based services. As the Multi-Service Navigator , you will play a key role in advancing Cardinal McCloskey Community Services' vision of operating as a fully integrated multi-service organization. This position is responsible for connecting children, adults, and families to the broad continuum of CMCS programs and services through holistic assessment, client engagement, and strategic cross-program referrals.

Requirements

Bilingual in Spanish preferred

Responsibilities

Manage a caseload of children in foster care, ensuring their safety and well-being
Develop and implement individualized treatment plans focused on permanency and stability
Support foster parents with parenting strategies and behavioral guidance
Maintain consistent communication with families, schools, and service providers
Represent cases in Family Court and ensure every child's voice is heard
Document progress and maintain compliance with agency and ACS standards
Participate in intake activities to assist treatment teams with referral recommendations.
Facilitate all internal referrals and collaborate with the designated program point person.
Attend regular treatment meetings to assist in identifying resources for the client/ family.
Serve as a resource to Staff for identifying appropriate internal and external programming.
Monitor and track cross divisional and external referrals, ensuring closed-loop communication with the treatment team via the Electronic Health System.
Maintain accurate and timely documentation in the Electronic Health Record (EHR).
Identify and develop partnerships with other community-based service providers.
Train Staff across the organization on full continuum of CMCS services and the Multi-service Approach.
Support data collection and tracking in CMCS' multiservice dashboard, playing an active role in reviewing, interpreting and enhancing data in partnership with Program and QI leadership.